Cancellation Policy – Morvicare

Effective Date: 5th Feb. 2026

This Cancellation Policy applies to all orders placed with Morvicare through our website, phone, email, or direct inquiry.

By placing an order, you agree to the terms outlined below.

1. Order Cancellation by Customer

You may cancel your order only before it has been shipped.

To cancel an order, contact us immediately at:

📧 Morvicare2025@gmail.com
📞 +91 93724 46053

Please provide:

• Your Order Number

• Your Name

• Reason for cancellation

If the order has not yet been dispatched, we will cancel it and process a refund (if applicable).

2. Order Cancellation After Dispatch

If the order has already been shipped:

• The order cannot be cancelled directly.

• You may refuse delivery at the doorstep, or request a return after receiving the product (subject to our Return Policy).

Return shipping charges may apply in such cases.

3. Cancellation by Morvicare

Morvicare reserves the right to cancel any order in the following situations:

• Product out of stock

• Incorrect or incomplete address

• Payment failure

• Suspicious or fraudulent order

• Force majeure events (natural disasters, strikes, government restrictions, etc.)

If we cancel your order, you will be notified via phone or email, and any payment made will be refunded.

4. Refund Timeline (if applicable)

If your cancelled order is eligible for a refund:

• Refunds are usually processed within 5–7 business days

• Refund will be credited back to the original payment method

(Exact time depends on your bank/payment provider.)

5. Bulk Orders & Hospital Orders

For bulk or hospital orders:

• Cancellation terms may vary based on order size and customization.

• Please confirm cancellation terms before placing large orders.

6. Contact for Cancellation Queries

If you have any questions about cancellation, reach us at:

📧 Morvicare2025@gmail.com
📞 +91 93724 46053

— End of Cancellation Policy —